Frequently Asked Questions

TOPii is a financial services platform that lets you send cash to your family in Dominican Republic, Guatemala and Venezuela from over 80,000 stores in the United States.

You can use TOPii at over 80,000 stores in the United States, including 7-Eleven, Walgreens, CVS, Walmart, Target and many more. Download the app and use the map to find the nearest TOPii point.

Downloading and using the TOPii app is completely free. You only pay a small fee when you send money. You can see the exact cost before confirming your transfer.

You need to be over 18 years old, have a valid ID (state ID, passport, consular registration, ITIN, etc.) and a U.S. mobile phone number.

Currently you can send money to Dominican Republic, Guatemala and Venezuela. We'll soon add more countries from Latin America and the rest of the world.

You set up your transfer in the app, generate a code and pay cash at any of our 80,000+ partner stores like 7-Eleven, Walgreens or Walmart. No forms or additional documents needed.

Your family member can receive the money in their bank account or digital wallet in minutes. You choose the delivery method when creating the transfer in the app.

Most transfers arrive in minutes once you pay at the store. The exact time may vary depending on the destination country and chosen delivery method.

Transfer limits vary based on your verification level and destination country. You can see your available limits in the profile section of the app.

Yes, TOPii uses bank-level encryption to protect your data and transactions. In addition, all operations require authentication and we never store your PIN or passwords.